This course provides you with the necessary knowledge and techniques needed to be a responsible seller/server of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale. Lastly, the course explains the requirements for the North Carolina retailers, and identifies the requirements a licensee must meet to become retain his license to serve alcohol in North Carolina. You'll learn about North Carolina's dram shop laws, as well as which actions constitute penalties of the state law, including the penalties for those that serve underage persons in North Carolina. This course also covers the North Carolina Alcoholic Beverage Control (ABC) Commission's responsibilities and powers, as well as the requirements established in the ABC Commission's Administrative Regulations.
Language: English
