The Service Operation (SO) is a part of Lifecycle Stream of ITIL® Intermediate level and one of the courses leading to the ITIL Expert Certificate in IT Service Management. The training content approved by APMG and CSME, focuses on co-ordination and execution of activities and processes included in service operations. ITIL SO certification training will enhance your knowledge on the on-going management of service operations, and also how to deliver effective and efficient services.
Language: English
