Name: Collaboration Systems Release 11 Update Contact Center
Brand: 360training.com
Price: 1150 USD
Availability: InStock

Item No.: 360Tbdb3335cb6364ec88e6dc0f4d80ed01e8cd3242a0dfa40

Product Name: Collaboration Systems Release 11 Update Contact Center

Brand: 360training.com | UPC: 11946295308819931838207796790128cd3242a0dfa40bb986

Condition: New

Price:$1,150.00 Availability: In Stock
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Category: IT and Software Skills > Networking Solutions > Communications

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Product Description:

This 1-day course will provide you with a comprehensive overview of Cisco Unified CCX Release 11.x to include the implementation of various features including Cisco Finesse, Cisco MediaSense Recording and Monitoring, Cisco Context Service, Cisco Unified Intelligence Center, Outbound Dialer, Agent Email and Agent Web Chat. This course is a follow on to and builds on the content included in CSR11U.