<p>All Scheduled Dates are Guaranteed to Run!</p><p>Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.</p><p>This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The AUCCE Part 1 course or equivalent prior experience is a prerequisite for attending this course. This course is also a good companion course to the DUCCE course which covers more detail on the installation/maintenance of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Do Not take this course if you are new to CCE, you will not have a good time. If you are already working with CCE, or if you have taken the Part 1 course, you will love this course!</p><p>If you are using an earlier version of UCCE, you will benefit from these trainings. Although we use 10.x in the classes, skills taught will be equivalent and still of value to you.</p><p class="subtxtbold">Audience:</p><p>The primary audience for this course is as follows:</p><ul><li>Cisco Unified Communications system channel partners and resellers</li><li>Day 2 support personnel responsible advanced administration and support of the UCCE environment</li></ul><style type="text/css">#coursesTableList.container {display:none;} .subtxtbold { color:#606972!important; font-size:13px!important;font-weight: 700 !important;margin-bottom: 5px !important;margin-top: 10px !important;} .subtxt { color:#606972!important; font-size:13px!important; margin-top:-10px!important; } .mainul-txt { font-size:13px!important; margin-top:-10px!important; } .mainul-txt li { font-size:13px!important; margin-top:0px!important; line-height:20px!important; margin-left:20px!important; } .mainul-txt li:before { margin: 0 0 0 -16px!important; padding: 0 10px 0 0!important; } .space { height:5px!important; } .blue-mod { color:#0280d4!important; font-size:13px!important;margin-top: -2px !important; }.blue-subtxt { color:#0280d4!important; font-size:13px!important; } &n...
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